Privacy Policy

Privacy Policy Overview

At Mountain King Treks & Expedition Pvt. Ltd., we are committed to protecting your privacy and safeguarding the personal information you share with us. We value your trust and handle all personal data responsibly, transparently, and with appropriate security measures.

This Privacy Policy explains what personal information we collect, how we use and protect it, when it may be shared, and your rights regarding your personal data. We collect only the information necessary to manage your bookings, communicate with you, and provide safe, reliable, and well-organized trekking, tours, peak climbing, mountaineering expeditions, and other travel services throughout Nepal.

By using our website or booking any of our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy, together with our Booking Policy, Payment Information, Terms & Conditions, and other applicable company policies.

Information We Collect

To arrange your travel services efficiently, we may collect personal information including your full name, email address, phone number, nationality, passport details, emergency contact information, travel preferences, and any other information required for bookings, permits, transportation, accommodation, or other operational purposes.

How We Use Your Information

We use your personal information only to provide and manage our travel services. This may include trip planning, permit processing, hotel reservations, transportation arrangements, communication before and during your trip, emergency assistance, customer support, and improving the quality of our services.

How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

Your information is shared only when necessary to complete your travel arrangements or comply with legal requirements. This may include government authorities, permit offices, airlines, hotels, transportation providers, licensed guides, insurance providers (when applicable), and other trusted service partners directly involved in your journey.

Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

Although we work to maintain secure systems and protect your data, no method of internet transmission or electronic storage can guarantee complete security. We therefore encourage users to take appropriate precautions when sharing personal information online.

Cookies and Analytics

Our website may use cookies and analytics tools to improve website performance, enhance your browsing experience, understand visitor behavior, and help us improve our services.

You may choose to disable cookies through your web browser settings; however, some features of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to external websites for your convenience or additional travel information. These websites operate independently and have their own privacy policies.

Mountain King Treks and Expedition Pvt. Ltd. is not responsible for the content, privacy practices, or security of third-party websites.

Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal and regulatory obligations, resolve disputes, maintain business records, and provide customer support.

When your personal information is no longer required, it is securely deleted or handled in accordance with applicable legal requirements.

Your Consent

By accessing our website, contacting us, or submitting your personal information, you agree to the collection, use, storage, and processing of your information as described in this Privacy Policy.

Changes to This Privacy Policy

Mountain King Treks and Expedition Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page, and the revised policy will become effective immediately upon publication.

Need Assistance? We're Here to Help

If you have any questions about this Privacy Policy or would like more information about how Mountain King Treks and Expedition Pvt. Ltd. collects, uses, or protects your personal information, our team is happy to assist you.

Please feel free to contact us with any privacy-related questions. We are committed to providing clear, transparent, and timely assistance.

Contact Us – Contact our team if you have any questions about this Privacy Policy or your personal information.

Mountain King Treks and Expedition Pvt. Ltd.

WhatsApp / Call: +977-9841566449

Email: info@mountainkingtrek.com