Booking Policy

Booking Policy Overview

At Mountain King Treks & Expedition Pvt. Ltd., we are committed to providing a simple, transparent, and reliable booking process for all trekking, tours, peak climbing, mountaineering expeditions, and other travel services in Nepal. Our Booking Policy is designed to ensure clear communication, secure reservations, and a smooth booking experience from your initial inquiry to the successful completion of your journey.

This Booking Policy explains our booking procedures, reservation process, booking deposits, payment schedules, booking confirmations, itinerary amendments, cancellations, refunds, and other important booking terms. By booking any of our services, you acknowledge that you have read, understood, and agreed to this Booking Policy, together with our Payment Information, Terms & Conditions, and other applicable company policies.

Whether you are booking a trekking adventure, cultural tour, peak climbing expedition, mountaineering expedition, wildlife safari, helicopter tour, or a customized Nepal holiday, our experienced team is committed to making your booking process simple, secure, and hassle-free.

Booking Process

To reserve your trip, simply submit a booking request through our official website, email, WhatsApp, or another verified communication channel. Once we receive your inquiry, our team will confirm availability and provide complete trip details, pricing, and booking instructions.

Deposit Requirement & Payment Process

Once you have selected your preferred trip and decided to proceed with your booking, we will provide our official company bank account details for an international SWIFT bank transfer.

To secure your reservation, a non-refundable deposit of 25% of the total trip cost is required. Although the deposit is non-refundable, it may be transferred to a future departure date if a written postponement request is submitted within the time period specified in this Booking Policy.

Please note that international SWIFT bank transfers generally require 3–5 business days to be credited to our company bank account, depending on the sending bank and country of origin.

Payment Confirmation & Booking Activation

After completing the bank transfer, please send us a copy of your payment receipt, bank transfer confirmation, or transaction screenshot via WhatsApp or email.

Once we have reviewed your payment confirmation and verified your booking details, we will immediately confirm your booking and begin all necessary trip arrangements, including permit processing, guide assignments, accommodation reservations, transportation, and other travel logistics. This allows us to prepare your trip immediately without waiting for the SWIFT transfer to be credited to our company bank account.

The transferred payment will be verified once the funds have been successfully received in our company bank account.

Final Booking Confirmation

Your booking is considered confirmed once we have reviewed your payment confirmation and accepted your reservation. We immediately begin preparing your trip while your SWIFT bank transfer is being processed.

The payment process is finalized once the transferred funds have been credited to our company bank account.

Remaining Balance Payment

The remaining balance may be paid before departure or upon your arrival in Kathmandu, according to the payment arrangement agreed upon during the booking process.

Required Documents

Depending on your trip, we may request the following:

• Passport copy
• Travel insurance details
• Passport-sized photographs
• Flight and arrival information
• Emergency contact details

Permit Arrangements

Mountain King Treks and Expedition Pvt. Ltd. will arrange all required trekking permits, national park permits, conservation area permits, restricted area permits, and other necessary travel documents after receiving the required information from you.

Trip Postponement

The advance deposit is non-refundable. However, it may be transferred to a future departure date if a written postponement request is received at least 14 days before your scheduled departure, subject to availability and any applicable additional costs.

Last-Minute Bookings

Whenever operationally possible, we are pleased to accept last-minute bookings. However, permit processing times, transportation availability, accommodation availability, and other logistical requirements may affect final confirmation.

Special Requests

Please inform us of any dietary requirements, accommodation preferences, private departures, or additional service requests during the booking process. We will make every reasonable effort to accommodate your preferences whenever possible.

Agreement to Company Policies

Before confirming your booking, we encourage you to carefully review our Terms & Conditions, Privacy Policy, Refund & Cancellation Policy, Travel Insurance Policy, and Responsible Travel Policy.

By confirming your reservation, you acknowledge that you have read, understood, and agreed to all applicable company policies.

Changes to This Booking Policy

Mountain King Treks and Expedition Pvt. Ltd. reserves the right to update or modify this Booking Policy at any time. Any changes will be published on this page and become effective immediately upon publication.

Need Booking Assistance?

If you have any questions about our booking process, deposits, payment procedures, reservation requirements, or any part of this Booking Policy, our team is here to help.

Contact Us – Contact our team for assistance with your booking or for clarification about any part of this Booking Policy.

Mountain King Treks and Expedition Pvt. Ltd.

WhatsApp / Call: +977-9841566449

Email: info@mountainkingtrek.com